I have yet to see a business that, sometimes in spite of themselves, didn't benefit from implementing a Customer Relationship Management (CRM) or a simpler Contact Management software solution. Your small business might be the rare exception, but if you can relate to some of the following scenarios, you may be ready to take advantage of the improved and inexpensive CRM systems coming on-stream. Mary, your star sales performer, has just been poached by your opposition. She departs your employ w More..

Linux vs Windows Operating Systems

With so many Microsoft Windows related viruses, errors, and other software problems, many average computer users are looking at alternative operating system platforms, such as Linux. It is important that users, frustrated with Windows, don't simply install a version of Llinux without knowing what they are in for. There are many important differences between Windows and Linux that anyone considering a change should be fully aware of. Herein we discuss some of the similarities and differences betw More..

Lotus Notes Domino and Web: Application Development - Tips for Programmers

Beginning with Domino version R4 it has integration with the Web, and the server itself becomes a HTTP-server. The next releases of Domino Web-server add new functionality (for example servlet managers, supported JVM versions upgrade, etc). To give you general picture and abstracting from details we'll talk about two major Domino Web-server functions: 1. Domino Web-server is the full-featured HTTP-server. In other words, it can provide static (or conditionally static) files as the reply to HTTP More..

Lotus Domino: Reports and Connectors - Crystal Reports, XML, ODBC/JDBC, OLE

Lotus Notes Domino is very efficient in electronic document workflow automation. Unfortunately the electronic document workflow can not replace paper documents completely. For example some documents should be sent to your suppliers or customer in paper form. Lotus Notes (as a client) has built-in tools for printing documents, views and folders. But inbuilt Lotus Notes mechanisms providing such services as printing on the paper Domino database contents can not solve all reports generation objecti More..

Microsoft Great Plains Middle East - Arabic Language Support

Microsoft Business Solutions Great Plains is marketed for mid-size companies in North America, Europe, Asia Pacific, as well as in Middle East. One of the strengths of Great Plains is its ability to be localized. This makes Great Plains compatible with almost all countries in the world. Before, countries with different character sets like Chinese, Japanese, and Arabic are forced to use English in their Great Plains installation. This sat well with some companies since they have international op More..

3 Reasons Why Medical Billing Software is Leading the Way

Since technology changes so quickly, it is hard to begin by saying "in the old days . . . ," but that seems to fit the best. In the old days, medical companies, service providers, and almost any other business which used automated billing enjoyed the convenience of logging on to a database (or several, they the company had multiple offices) and processing their billing statements. This "old way" required IT and servers, and is actually still the current way for most businesses. Somewhere along More..

Microsoft Great Plains international implementation - USA / Mexico - overview for consultant

Microsoft Business Solutions Great Plains was purchased from Great Plains Software and Great Plains Software itself had strong international marketing plans and campaigns. If we look back to 1990th - we'll see that GPS had Multilanguage support and Great Plains Dynamics / Dynamics C/S+ was localized and translated into multiple languages, including Spanish. Localization means not only the translation, but also adaptation to specific local country tax rules (Sales Tax versus Value Added Tax VAT, More..

PHP On-The-Fly!

Introduction PHP can be used for a lot of different things, and is one of the most powerful scripting languages available on the web. Not to mention it's extremely cheap and widely used. However, one thing that PHP is lacking, and in fact most scripting languages are, is a way to update pages in real-time, without having to reload a page or submit a form. The internet wasn't made for this. The web browser closes the connection with the web server as soon as it has received all the data. This m More..

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Outlook... Not Just for Email! Using Your Outlook Calendar

Microsoft Outlook is one of the most widely used software programs for email, but if you're only using it for email, you're missing out on a great productivity tool! This month's column looks at a few ways you can use the Outlook calendar to make scheduling easier. * Add public holidays to your calendar automatically. On the Tools menu, click Options, and then click Calendar Options. Under Calendar options, click Add Holidays. Select the check box next to each country/region whose holidays you More..

Microsoft CRM Development

Microsoft CRM is CRM answer from Microsoft Business Solutions. The whole conception behind CRM seems to be different. In case of traditional CRM software (Siebel, Oracle) - the application was designed with platform independence in mind. Microsoft CRM is dedicated to Microsoft technology and so deploys all the Microsoft tools: Windows Active Directory, Microsoft Exchange 2003/2000, SQL Server, Crystal Reports Enterprise, Biztalk server, Microsoft Outlook, Internet Explorer, Microsoft Great Plai More..

Microsoft Great Plains as ERP and Microsoft CRM as CRM

If you have Microsoft Great Plains and support it for your company then you need to know some technical details about Great Plains version upgrade and what is going on behind the scenes, which options do you have in case of Dexterity, VBA, SQL customization, additional complexity comes with migration from ctree/Pervasive to MS SQL/MSDE. What is upgrade in the language of technology? Upgrade has server and client sides. * Server side - upgrade converts tables from old format to the new one. More..

Microsoft CRM Implementation - US Market Lessons

Microsoft CRM is CRM answer from Microsoft Business Solutions. If you compare it to other traditional CRM applications, such as Siebel - you will see that Microsoft CRM does use all the resent Microsoft technologies, that means that Microsoft targets its CRM to Windows market exclusively, plus this means that Microsoft CRM is more difficult in its installation. Microsoft doesn't even have to care about other platforms, such as Linux/Unix or Apple. Now - we see kind of paradoxical situation when More..

Microsoft Business Solutions Partner - How to Launch New IT Consulting Practice

In the new era of internet marketing the problem of severe competition comes into the first position. If you look back into 1990-th you will find high tech companies using traditional sales techniques: purchasing local and regional businesses contact lists, making cold calls and then trying hard sales closing techniques, such as "selling to the top" - IBM style, selling to VITO (very important top officer), etc. It did work those old days. We would dare to announce that these days are gone and t More..

These Items Are A Must Before Making The Decision To Purchase Any Off-The-Shelf Software

1. What determines the software price? Is it Per Seat or Per User or Per Processor? The cost of software is determined in many ways. The two most popular ways are Per Seat or Per Concurrent User. Per Seat is determined by how many seats in your business will be using the software at any given time. On the other hand, Per Concurrent User is based on a set amount of users that can access the software at one time. (Example: concurrent users means a program with a license for 5 users can be install More..

netstat - Linux Command to Display Networking Information

In linux, one of great commands for finding out information about your network connections is "netstat". It provides you interface information, statistics, connections, and a lot of other really great information about your computer. There are many intricate commands that you can use with this program, and I won't be discussing all of them. If you would like a full review of the program, check your man or info files for more information. Below I will discuss the basic and most commonly used com More..

Quick Summary of Basic and Common Linux Commands

There are many commands that are used in linux on a daily basis, ones that everyone should know just to get by. Like back in the days of DOS, you had to know how to work with the command line and how to navigate around. Learning new commands is always hard, especially when there are so many new ones that don't always seem to make sense in their names. cd Change directory - this command is essential for traversing folders and moving about your linux computer. Its quite straight forward, cd /whe More..

SQL scripts for Project Accounting: Microsoft Great Plains series - overview for developer

Microsoft Business Solutions Great Plains has Project Accounting module where you can budget the project, assign it to customer contract and then log expenses, timesheets, inventory spending, and finally bill the customer against the project or contract. Microsoft Great Plains Project Accounting does excellent job, but there are cases when you need developer or MS SQL DB Admin touches. ? The first script transfers salesperson and sales territory from Customer master file to Project master table More..

Groupware: Answers the 5 Questions of Document Collaboration

Every organization which creates collaborative documents, whether they are budgets, presentations, reports, spreadsheets, or other documents recognizes that collaborative efforts are requirement. That collaboration always forces the 5 eternal document collaboration questions: Who? What? Where? When? How? The reason I refer to them as eternal is that every day businesses are faced with these questions and rarely find the answers when they collaborate on documents. Business frantically searched f More..

Great Plains Dynamics on Pervasive/Ctree support - overview for consultant

All of us know that Microsoft bought former Great Plains Software and formed Microsoft (Great Plains) Business Solutions in the earlier 21st century. It was total success for GPS, we guess, but for Great Plains Dynamics / eEnterprise / Dynamics C/S+ clients it was the time of change. First of all - Great Plains Software, as being independent corporation in 1990th had to stake on certain future predictions. They decided that future should be based on these two basic principles: ? Database Indepe More..

Microsoft Great Plains customization - Freight Forwarding/Transportation industry example

Microsoft Business Solutions Great Plains version 8.5, 8.0, 7.5, Great Plains eEnterprise/Dynamics 7.0, 6.0, Dynamics C/S+ 5.5 and 5.0 serve USA, UK, South Africa, Australia, Middle East horizontal market. As being relatively inexpensive solution, it is reasonably open to be customizable to fit specific industry niche. In this small article we'll give you highlight on how Great Plains could serve specific vertical demands of transportation and freight forwarding industry Industry requirements: More..

Microsoft Great Plains Distribution, Barcoding, Consignment - overview for consultant

Microsoft Great Plains - ERM from Microsoft Business Solutions and formerly Great Plains Software is pretty generic with its standard set of modules: GL, BR, AR, AP, IV, SOP, POP and US Payroll. However, having about twelve years of implementation and customization history - Great Plains Dynamics, Dynamics C/S+, eEnterprise being Great Plains Dexterity written application has been and still is attractive core platform for third party software development companies to write vertical and horizonta More..

Microsoft Great Plains Implementation: Verticals - Wholesale Order Entry center - overview

Microsoft Business Solutions Great Plains has substantial market share and strong support by Microsoft on the US market. Currently we see the trend in the vertical markets when companies with custom-built accounting application, usually written on legacy platform are switching to standard and proven ERP solution and customize or tailor it to fit their vertical market requirements. We'll be publishing series of vertical articles: Logistics, Distribution Centers, Warehouse Management, Barcoding, S More..

Start Developing Your Own Software

Learning how to program software seems like a daunting task fit only for the geeks and nerds who lock themselves away in dark rooms staring at their monitors for days on end as they pour over thick manuals written largely in zeros and ones. Fortunately the reality is that it's not as complicated to make basic applications as people may think. If it were, the majority of nerds wouldn't be doing it because the defining factor of our kind is an inherent laziness. Why do you think we like computers? More..

Spyware Statistics -- Whats New in May 2005?

Although statistics often is blamed for various deadly sins -- from being biased to being inaccurate -- there is nothing left to those who are anyhow connected with IT but to keep up with fresh data. Since spyware is literally ubiquitous, nobody who owns or uses a PC can say that it is none of his business. So general public also has to keep an eye on the news about spyware. On May 3 Webroot Software, a privately held anti-spyware company based in Boulder, Colorado, released a comprehensive rep More..

Call Alert Notifications - Free Answering Machine Software for PCs

If you're online using a dialup Internet connection, you'll probably want to download one of the free call alert software applications like Callwave or AOL Call Alert that can answer, record, and forward incoming calls to your home, office or cell phone. In fact, if you run a small business, Call Wave also offers a dedicated business fax service too. These software offerings are fully reviewed online at http://www.callalertreviews.com. Call alerts are important if you live in rural area or simp More..

Microsoft Retail Management System (RMS) SQL Customization - Overview for Programmer

Microsoft Retail Management System serves retail single store as well as retail chains clientele. The customization scenarios, described in this article deal with the chains, when Microsoft RMS has multiple stores databases and Headquarters. Microsoft RMS is SQL Server-based application, so we will consider SQL programming - SQL queries, views and stored procedures. Also Microsoft RMS could be integrated on the SQL level with other applications, such as Microsoft Great Plains, Microsoft CRM and More..

Microsoft Great Plains Implementation for Large Corporation - Overview for VP IT

Microsoft Business Solutions Great Plains was historically designed to serve mid-market first and then with addition and acquisition of new modules - Great Plains Dynamics architects planned to enter into corporate market. When Microsoft SQL Server took its place as relatively reliable and stable database platform, Great Plains gained scalability. Let's consider the questions, you need to be placed and answered for your IT department in ERP selection, implementation, modification and customizati More..

An integral part of any quality CRM system is lead tracking software. This is the part of the system that helps you gather customer data from your sales force. The ideal lead tracking software package, however, won't just tell you where the sales are coming from, but will help generate revenue by pointing sales representative to higher conversion segments of your customer base. Lead tracking software varies in features and capabilities, but most companies require a software package versatile en More..

Microsoft CRM Integration with Microsoft Retail Management System (RMS) - Overview

Microsoft Client Relation Management system (Microsoft CRM) and Microsoft RMS are both Microsoft SQL Server based applications, however historically Microsoft was purchasing industry leading software applications, such as QuickSell which is now Microsoft RMS. So, RMS design fundamentals were minted a long time before Microsoft CRM. But, still integration between the two is straightforward and what you need is consultant, who is familiar with both systems structures and customization scenarios. M More..

Microsoft Great Plains: Data Conversion & Migration Scenarios - Overview for Consultant

Microsoft Business Solutions Great Plains serves multiple industries in the US, plus it has strong presence in Latin America, U.K., Australia, Canada, Middle East, South Africa. Great Plains is natural solution for growing company, when small business accounting application, such as QuickBooks, M.Y.O.B, Peachtree, Quicken or others should be replaced with ERP, better positioned to serve mid-size business. With the switch to Microsoft Great Plains you need to decide on data migration and conversi More..

Microsoft Great Plains Implementation & Customization: Computer Parts Retailer Example

Microsoft Great Plains fits to majority of horizontals and retail business is good fit as well. We'll consider the system, consisting from Microsoft Great Plains as Accounting, Inventory Pricing and Microsoft Retail Management System (RMS) Headquarters and Store Operations Manager. In this case you can base web commerce off Great Plains databases and POS automates walk-in retail store. Inventory count might be done from both sides: Great Plains or RMS, depending on the main line - if it is eComm More..

Microsoft Great Plains Accounting/ERP Implementation - Finance Industry Customization Example

Microsoft Business Solutions Great Plains is very generic accounting application out of the box and has multiple modules to address specific horizontal or vertical market requirements. At the same time Great Plains, now being moved on MS SQL Server platform allows you to deploy standard tools to customize and fit to these requirements, when you don't need rich custom functionality, just few touches. In this small article let's take a look at finance industry. Bonds and Loans. If you are issuing More..

Microsoft CRM and Great Plains Implementation: Freight Forwarding Business Automation Example

Microsoft Business Solutions offers several ERP applications: Great Plains, Navision, Solomon and its own CRM solution - Microsoft CRM. Targeting to automate all business operations, Microsoft CRM is now integrated with Microsoft Great Plains and in the close future it should have integration with Microsoft Navision. In this small article we'll show you business automation example, where Microsoft CRM and Great Plains are integrated and customized to fit Freight Forwarding business processes. ? More..

Microsoft Great Plains Customization: Project Organization - International Business Example

Microsoft Business Solutions Great Plains fits to majority of horizontal niches and clientele in the USA, Canada, Mexico, Latin America, U.K., Brazil, South Africa, Australia, New Zealand and Middle East. If you are project organization: Real Estate, Law Firm, Placement Agency with permanent clients, Construction or Freight Forwarding company - you probably use or plan to deploy Project management or Project accounting extension for Microsoft Great Plains. If you have your business in one countr More..

Microsoft Great Plains implementation: Restaurants Supply Chain Management Example

Microsoft Great Plains serves majority of US based horizontal and vertical markets. Being relatively flexible and customizable - it can fit your specific business requirements with light or deep customization. You can have portion of the system customization done by your in-house developers (such tools as Modifier with VBA, MS SQL Server stored procedures, Crystal Reports do not require unique expertise) and the most critical and difficult part could be subcontracted - especially Great Plains De More..

Reduce Pop-ups and Annoying Ads

There is many things more frustrating than surfing a website only to have your screen suddenly full of pop-up advertising or a cascade of new windows opening. There are so many intrusive kinds of advertising on websites that there must be a way to deal with them. Luckily for us there is a few programs out there that will help to reduce the amount of advertising that happens while you surf. My favorite solution actually comes by using a great new web browser called Mozilla FireFox. This web brow More..

Microsoft Great Plains Food Processing - Implementation & Customization Highlights

Microsoft Great Plains might be considered as ERP platform to build your own custom solution upon or as the assembly place for the existing modules. Microsoft Great Plains has Inventory Control (IV), Bill of Materials (BM), Manufacturing modules, coming from Microsoft Business Solutions directly, plus it has third party solutions, such as Horizon Light Manufacturing. In Food Processing industry, however the manufacturing itself is so-called process manufacturing, where with variable input you ha More..

Microsoft Great Plains Furniture & Fixtures - Implementation & Customization Highlights

Microsoft Great Plains, former Great Plains Software Dynamics / eEnterprise was introduced in 1993 as first Microsoft Windows and Macintosh based graphical accounting/ERP application for Mid-Size businesses. Considering the history of furniture retailer and custom assembly lines - they showed up on the market about five decades ago and they have automated their business operations with Unix-based businesses in the late 1960th and earlier 1970th. You can find such furniture resale systems as Stor More..

Microsoft Great Plains Jewelry - Implementation & Customization Overview

Each Industry and market niche has business specific and unique requirements to ERP/Accounting System. Microsoft Business Solutions Great Plains is ERP platform, ready for third party modules additions and customizations, plus being SQL Server-based system it opens you wide spectrum of integration options and tools. In this small article we'll give you Microsoft Great Plains implementation and setup highlights, typical for Jewelry retail network. ? Fixed Assets. Jewelry retailer owns the networ More..

Microsoft Great Plains Beverage Production & Distribution - Implementation & Customization Highlight

Microsoft Business Solutions Great Plains has many years of successful implementation in multiple horizontal markets. In today's small article we'll share our experience of implementing and customizing Microsoft Great Plains, formerly Great Plains eEnterprise/Dynamics in beverage production and distribution industries. These examples will cover two scenarios: US regional distribution and International fruit punch production and sales in US, Latin America and Europe. We'll try to be industry spec More..

Microsoft Great Plains Chemicals & Paint Industry Implementation & Customization Notes

Microsoft Great Plains fits to majority of industries, in the case of Chemicals & Paint you should consider implementation with balanced approach of utilizing existing Great Plains standard module and light customization and reporting with Great Plains Dexterity, MS SQL Server stored procedures, Modifier/VBA and direct .Net publishing from Great Plains Company database. Let's consider industry requirements and their implementation in Microsoft Great Plains: ? Raw Materials Labeling. Microsoft G More..

Lowering The Risks In Developing Do-It-Yourself Software Projects

Mike Dunville* had a decision to make. As the new operations manager for Alpha Staffing, he wanted to make a difference at the dynamic staffing firm. The principals of the firm had charged him with making the day-to-day operations run smoothly and efficiently while they concentrated on growing the business in today's challenging economy. With his background in operations and finance in the insurance industry, Mike had confidently and successfully translated some of those service practices into More..

Microsoft Great Plains Oil & Gas - Implementation & Customization Highlights

Microsoft Great Plains serves the wide spectrum of horizontal markets. Great Plains could be considered as ERP platform, which you could expand with third party modules or advance with your own in-house custom functionality. The best approach would be reasonable and balanced combination of existing modules and new custom logic. In this small article we'll give some highlights on Microsoft Business Solutions Great Plains implementation and setup in Oil & Gas industry, especially for companies, sp More..

Microsoft Great Plains in Construction & Building - Implementation & Customization Highlights

Microsoft Great Plains could be tuned and setup to fit most of horizontal markets. You can deploy third party modules or build your own custom logic in Great Plains Dexterity. Today we'll look at the options to automate building & construction business. We'll try to use technical language to be understood by programmer, technical consultant, IT system/database administrator, web developer. ? Project-Oriented business. Construction company is project oriented. You incur expenses, labor, inventor More..

Twelve Things You Should Know to Save on Computer Software

Do you want to get quality software at a reasonable price? Whether you work at home or just need good software for your personal computer, you are faced with an almost endless selection of computer software. Sorting through the options can sometimes be a major task. However, if you want to get good, quality software there are several things that you can do that will save you money and headaches. With the arrival of online marketing, you have more choices than ever. There are a large number of r More..

Microsoft Great Plains Logistics & Warehouse Management - Implementation & Customization Highlights

Logistics automation is often considered as barcoding extension to Sales Order Processing, Purchase Order Processing, Inventory Control modules. Software extensions makers may disagree with this simplification, but budget solution works exactly like barcoding extension and is usually done via Great Plains Dexterity, Modifier with VBA and SQL stored procedures. If your company is looking for implementing automated inventory bin/item pickup and conveyer - then you need specialized software. Howeve More..

You Can Write Microsoft Office Program in About 60 Minutes

Microsoft Office program is a programming tool called Visual Basic for Applications (VBA) that comes with Microsoft Excel, Word, Outlook, Power Point, and Publisher. VBA can make your repeating jobs automatic. It also can customize Excel, Word and other Office procedures for your own needs. From Office version 2000, all the Office programs are equipped with VBA. Hand-On experience is the key to be a good programmer. Programming tutorials are the easier way to learn any computer programs includi More..

Reporting for Microsoft Great Plains/Dynamics/eEnterprise: RW - ReportWriter - Tips for Developer

Microsoft Business Solutions Great Plains is written in Great Plains Software programming tool: Great Plains Dexterity. Dexterity in turn was built with conception of graphical cross-platform transferability (in time - 1992 - mostly Mac and MS Windows). Plus Dexterity had database abstraction level (through C programming language). The result of such a shrewd future-looking architecture - Great Plains ReportWriter has multiple restrictions and drawbacks. Let's first look at the advantages of us More..

Photoshop Files and Formats

People often ask me: What image file formats will Photoshop open or save in? What are the advantages/disadvantages? Photoshop has the capability to open and save many different graphic files. Here are some of the most popular ones. Note: When you open an image file other than a Photoshop one, that image will default to the background layer. .psd, .pdd, .eps Photoshop File. This format preserves the information in all the layers. If you're going to continue working with a picture, this is the More..

MCP Market News: Microsoft SQL Server & SQL Reporting Services

Are you ready? SQL Server 2005, the next-generation data management and analysis software from Microsoft, will deliver increased scalability, availability, and security to enterprise data and analytical applications.SQL Server 2000 Reporting Services is a comprehensive, server-based reporting solution that can author, manage, and deliver both paper-oriented and interactive, Web?based reports. Develop better understanding of Microsoft .NET Developer Tools 2.) ROI and Business Value of Microsoft More..

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